Answer and questions

Can I use these Sampler / ESX24 instruments in other software samplers and DAWs?

Yes. Most software samplers can import our instruments without any problems. Like  Native Instruments Kontakt and Ableton Live and many others. 

Can i install on more than one computer?

With our products you have two licenses. This means that you are allowed to download and install on two computers you own, say your main rig and your mobile rig.

The best way to get your library on both of your machines is to copy it from one to another via an external HDD. It saves you from having to redownload the whole library again!

Can i try before i buy?

No – it is not currently possible to demo our products.

But all our instruments have sound demos that you can listen to where we use the instrument in question.

What exactly does the Zip-file contain?

The Zip option from the format options tab contains All Samples from the product in Wav format plus patches for Sampler/EXS24, license and cover art.

How do I open a Zip file?

On modern Macs and PCs you just right click and select expand/open. If you have an older Windows versions you have to download and Install WinZip.

Copy the Zip file to the location on your hard drive you wish the Sample pack to be. On PC right click and use the Winzip Extract to here tab. On Mac Just Double Click the Zip file. This way ensures all files and folder structures will be correct.

I want to buy a collection, but i already own one or more of the products in it

We are sorry to say that, but unfortunately our web shop is not so intelligent that it can make a settlement of your already purchased instruments. We are sorry for this. But contact us and we promise to find a solution.

What version of Apple Logic is required to use the instruments?

The instrument works perfectly from Apple Logic Pro X. Then all modern parameters and modulation possibilities follow. If you have an older version of Apple Logic, you will be able to download the instrument but may not get all the features that the instrument offers.

I've downloaded some of the free instruments/samples from your web site, what can I do with them?

We provide you with the free samples for demonstration purposes only, so that you can get a sense of what is included in the full release package.  Since you have not purchased the license for these samples, you are not free to use them in any commercial capacity.

In plain English that means that if you want to make money in any way from any of the samples you download, you need to purchase the release – in doing so you purchase a non-transferable lifetime royalty-free license to use the samples in any way you wish. We hope you agree that that’s a fair deal, especially given the quality sounds Pistol Instruments work hard to bring you. Feel free to use the samples and sounds in any way you see fit until the point that you may release a track, or use the sounds commercially in any way – at that point please purchase the product to get your lifetime license to use the sounds commercially.

How do I download the instrument? Where's the link?

After you complete the purchase you will find the download link on your personal profile page and in the e-mail you received from us. Once you log in you will find a “My Profile” link on the top of the page. Click it and you will be taken to your Profile page where you will find a list of all your purchases. Expand the order details (in most it will be the top one which is the most recent order) and there you will find the download links.

Any unanswered questions?

Here are a few of the common questions we receive. If you can’t find what you’re looking for here, contact us.